Our Consulting Services
Collections & Debts Management Strategy
Collections Strategy plays a significant role in shaping the future of any organization, which must be efficient with maximising resources to control cost.
We apply the following key elements in our strategy:
- Customer segmentation/delinquency stages based on deep analytical static/behavioural approach
- Efficient workflow and processes, ensuring proper alignment with other support functions such as finance, CRM, legal authority, etc.
- Up to date and effective communication, including automation of communication channels
- Customer-oriented payment and service channels