Our Services
Operations Management strategy
Efficient operations and processes are business imperatives that are no longer optional in our increasingly competitive market.
The greatest opportunities extend beyond adopting new technologies or improving processes.
We help organizations streamline and improve efficiency and effectiveness of internal operations and functional business processes in the value chain, by focusing on the following:
- Increase business efficiency
- Improve business responsiveness to customers
- Reduce high operational cost
Our Consulting Services Customers Management Strategy
Customer experience is one of the most critical issues in any organization, impacting business and organization brand.
Building strong customer relations, by exceeding expectations and increasing loyalty, can only be achieved with in-depth knowledge and understanding of the customer’s landscape.
We help organizations understand the general customer landscape and different customer segments.
Service offerings include:
- Customer segmentation
- Customer relationship management strategy
- Segments proposition development
Sales Channels Management Strategy
In every organization, there is a significant amount of untapped, revenue growth potential in sales. We guide organizations through the process of uncovering those opportunities through the following:
- Segmenting sales channels and tailoring suitable strategies, from leads to conversion and sales, while keeping the customer experience journey in mind
- Leads scoring to allow sales to focus on qualified leads and optimize on quality leads conversion
- Alignment of sales and marketing channels to increase conversion and optimization of sales
- Cross-selling strategy
- Sales conservation strategy
- Relationship management strategy with real estate brokers, for the development of unique propositions
Our Consulting Services Collections & Debt Management Strategy
Meticulous management of collections is one of the most important elements to running a strong, successful business. Cash is needed for completion of projects and employee and vendor payments, along with other expenses which are vital to helping businesses thrive. Our business strategy is designed with a clear understanding of the market and customer landscape, as well as common customer challenges.
We help organizations improve their collection and management of delinquent accounts through the following services:
- Tailored solution and strategy after identifying the root cause
- Delinquent accounts segmentation& segment handling, especially key/HNWI customers.
- Capacity planning based on customer/account to collector ratio to improve efficiency